Welcome with a job to be done
The welcome email should push the first meaningful action, not a dump of features. One CTA beats five.
Nudge activation with context
If users stall, remind them what they came to accomplish and remove a friction point. Guilt is not a strategy.
Re-engage with something new
Win-back notes work better with a concrete update — a feature, a template, a result — than with “we miss you.”
